Our Expertise
With more than 30 years of experience, Insight Healthcare Advisors offers a variety of strategic planning services. Our collaborative approach and proven strategies provide solutions for the challenges many retirement communities and post-acute providers are facing in today’s competitive marketplace.
Competitive Gap Analysis
An Affordable Investment with Long-Lasting Impact.
- Are you doing everything you should to improve admissions?
- Are you sure? How would you know?
- Would you like to grow your "targeted" admissions by 20 - 400%?
A Competitive Gap Analysis can provide the answers to these questions and position you to be the leader in your market.
What does this mean for an organization?
Through 3 web-based interviews, our team will develop a deeper understanding of your current processes and market placement. We’ll then compare your performance to industry-tested standards that are derived from our decade of experience with the Home in Just 10 Days™ initiative.
We’ll provide you with solutions and action steps needed to set your SNF solution apart from the competition.
We’ll provide you with solutions and action steps needed to set your SNF solution apart from the competition.
Strategic Planning
- How do we compete in our market?
- What is our competitive market position?
- How do we differentiate ourselves from the competition?
For many post-acute care providers, these questions usually lead to more concerns than ideas. Many providers are unsure of how they compete in their market or how to launch a strategic differentiation strategy.
Insight Healthcare Advisors has the expertise to provide a clear understanding of market opportunity and how to leverage your competitive advantages. We offer a broad range of services which allow us to collaboratively work with each client to develop an effective strategy that will allow them to not just survive, but thrive.
Insight Healthcare Advisors has the expertise to provide a clear understanding of market opportunity and how to leverage your competitive advantages. We offer a broad range of services which allow us to collaboratively work with each client to develop an effective strategy that will allow them to not just survive, but thrive.
Our offerings include:
- Competitive Market Analysis
- Competitive Positioning
- Data Gathering and Analysis
- Gap Analysis
- Differentiation Analysis
Growth Strategies
Developing "growth strategies" is at the core of who we are as an organization.
In 2008, we introduced the Home in Just 10 Days™ approach to skilled nursing facilities as a way to grow their transitional rehab programs. In a few short years, the Home in Just 10 Days™ concept has changed the way consumers and referral partners view skilled nursing facilities. Today, we partner with forward-thinking post-acute care providers that have the desire to develop a unique growth strategy.
Our partners don’t just compete in their respective markets, they lead!
Strategic Communication
Communication should never be left to chance.
Working collaboratively with clients, we design communication strategies that articulate the clients’ brand, develop a competitive position, and highlight the uniqueness of the patient experience. Drawing on our sales and operational experience and leveraging our broad network of key influencers, we assist clients in clarifying, developing, and distributing their message to the appropriate audiences.
Offerings include:
- Branding
- Digital Brochures
- Web Design
- Email Marketing
- Printed Materials
- Social Media
- Employee Recognition
- Internal Communications
- Crisis Management
Patient Experience
When we introduced the Home in Just 10 Days™ program over a decade ago, it didn’t take long for us to uncover the obvious…Patient Experience matters!
Healthcare, in general, has struggled to find a balance between quality care and providing patients with an exceptional experience. Most organizations know they should provide great "customer service" but struggle to embrace and implement a successful customer service model.
Through our two unique patient experience offerings, Insight Healthcare Advisors guides each organization through the steps necessary to revolutionize the patient experience. Working collaboratively with clients, we sculpt our offerings to meet the unique needs and challenges you face.
Through our two unique patient experience offerings, Insight Healthcare Advisors guides each organization through the steps necessary to revolutionize the patient experience. Working collaboratively with clients, we sculpt our offerings to meet the unique needs and challenges you face.
The Heart of Customer Service™ program is our multi-level approach to customer service. Customer service isn’t just about the "basics."
In order to be truly successful, organizations must have a well-developed customer service strategy guiding every aspect of their organization.
Because You Care Customer Satisfaction Survey™ is the first step in developing an effective customer service strategy. Before we know what our customers value or how we can best serve them, we first have to ask!
In order to be truly successful, organizations must have a well-developed customer service strategy guiding every aspect of their organization.
Because You Care Customer Satisfaction Survey™ is the first step in developing an effective customer service strategy. Before we know what our customers value or how we can best serve them, we first have to ask!